BUSINESS ENGLISH

Business English

Practice meetings, project updates, progress, deadlines, and feedback through a complete sample lesson.

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Business English illustration
10 LESSONS • 30 MINUTES EACH

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01Introductions at Work02Scheduling a Meeting03Professional Email Basics04Giving a Project Update05Asking for Clarification06Handling a Customer Problem07Taking Part in a Meeting08Presenting Data09Job Interview Practice10Business English Review11Networking Event12Leading a Stand-up13Negotiating Priorities14Handling a Complaint15Explaining Data16Delegating Tasks17Remote Collaboration18Performance Review19Client Follow-up20Project Handover
BUSINESS ENGLISH • LESSON 01 • 25 MINUTES

Introductions at Work

Today I can: introduce yourself and explain your role..

1 Start · 2m  2 Picture Words · 5m  3 Listen · 4m  4 A/B Gaps · 4m  5 English · 3m  6 Chant · 2m  7 Role-play · 3m  8 Check · 2m

1LET’S START

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

Look at the main illustration. Describe the people, place, and action. What do you already know?

2PICTURE WORDS

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
department
position
responsible for
colleague
project
join the team

3LISTEN & SAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

A What are we learning today?

B We’re learning about introductions at work.

A Can you use department in a sentence?

B Yes. Let’s practice together.

4FILL THE GAPS & SWITCH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

PART A

PART B

5EASY ENGLISH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
Model: I can talk about department. Can you tell me about position?

My sentence: ____________________________________

6CHANT TOGETHER

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
department
position
responsible for
colleague
English practice—I can do!

7FREE ROLE-PLAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

STUDENT A

Ask three questions about introductions at work.

STUDENT B

Answer in full sentences and ask one follow-up question.

8QUICK CHECK

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
BUSINESS ENGLISH • LESSON 02 • 25 MINUTES

Scheduling a Meeting

Today I can: suggest, confirm, and change meeting times..

1 Start · 2m  2 Picture Words · 5m  3 Listen · 4m  4 A/B Gaps · 4m  5 English · 3m  6 Chant · 2m  7 Role-play · 3m  8 Check · 2m

1LET’S START

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

Look at the main illustration. Describe the people, place, and action. What do you already know?

2PICTURE WORDS

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
open slot
schedule
reschedule
confirm a meeting
calendar
works for me

3LISTEN & SAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

A What are we learning today?

B We’re learning about scheduling a meeting.

A Can you use available in a sentence?

B Yes. Let’s practice together.

4FILL THE GAPS & SWITCH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

PART A

PART B

5EASY ENGLISH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
Model: I can talk about available. Can you tell me about schedule?

My sentence: ____________________________________

6CHANT TOGETHER

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
available
schedule
reschedule
confirm
English practice—I can do!

7FREE ROLE-PLAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

STUDENT A

Ask three questions about scheduling a meeting.

STUDENT B

Answer in full sentences and ask one follow-up question.

8QUICK CHECK

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
BUSINESS ENGLISH • LESSON 03 • 25 MINUTES

Professional Email Basics

Today I can: write clear and polite workplace emails..

1 Start · 2m  2 Picture Words · 5m  3 Listen · 4m  4 A/B Gaps · 4m  5 English · 3m  6 Chant · 2m  7 Role-play · 3m  8 Check · 2m

1LET’S START

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

Look at the main illustration. Describe the people, place, and action. What do you already know?

2PICTURE WORDS

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
subject
greeting
request
attachment
deadline
regards

3LISTEN & SAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

A What are we learning today?

B We’re learning about professional email basics.

A Can you use subject in a sentence?

B Yes. Let’s practice together.

4FILL THE GAPS & SWITCH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

PART A

PART B

5EASY ENGLISH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
Model: I can talk about subject. Can you tell me about greeting?

My sentence: ____________________________________

6CHANT TOGETHER

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
subject
greeting
request
attachment
English practice—I can do!

7FREE ROLE-PLAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

STUDENT A

Ask three questions about professional email basics.

STUDENT B

Answer in full sentences and ask one follow-up question.

8QUICK CHECK

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
BUSINESS ENGLISH • LESSON 04 • 25 MINUTES

Giving a Project Update

Today I can: report progress, next steps, and problems..

1 Start · 2m  2 Picture Words · 5m  3 Listen · 4m  4 A/B Gaps · 4m  5 English · 3m  6 Chant · 2m  7 Role-play · 3m  8 Check · 2m

1LET’S START

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

Look at the main illustration. Describe the people, place, and action. What do you already know?

2PICTURE WORDS

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
progress
completed
in progress
next step
issue
due date

3LISTEN & SAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

A What are we learning today?

B We’re learning about giving a project update.

A Can you use progress in a sentence?

B Yes. Let’s practice together.

4FILL THE GAPS & SWITCH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

PART A

PART B

5EASY ENGLISH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
Model: I can talk about progress. Can you tell me about completed?

My sentence: ____________________________________

6CHANT TOGETHER

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
progress
completed
in progress
next step
English practice—I can do!

7FREE ROLE-PLAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

STUDENT A

Ask three questions about giving a project update.

STUDENT B

Answer in full sentences and ask one follow-up question.

8QUICK CHECK

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
BUSINESS ENGLISH • LESSON 05 • 25 MINUTES

Asking for Clarification

Today I can: check details and prevent misunderstandings..

1 Start · 2m  2 Picture Words · 5m  3 Listen · 4m  4 A/B Gaps · 4m  5 English · 3m  6 Chant · 2m  7 Role-play · 3m  8 Check · 2m

1LET’S START

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

Look at the main illustration. Describe the people, place, and action. What do you already know?

2PICTURE WORDS

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
clarify
what does it mean
could you repeat that
example
confirm understanding
make sure

3LISTEN & SAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

A What are we learning today?

B We’re learning about asking for clarification.

A Can you use clarify in a sentence?

B Yes. Let’s practice together.

4FILL THE GAPS & SWITCH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

PART A

PART B

5EASY ENGLISH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
Model: I can talk about clarify. Can you tell me about mean?

My sentence: ____________________________________

6CHANT TOGETHER

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
clarify
mean
repeat
example
English practice—I can do!

7FREE ROLE-PLAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

STUDENT A

Ask three questions about asking for clarification.

STUDENT B

Answer in full sentences and ask one follow-up question.

8QUICK CHECK

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
BUSINESS ENGLISH • LESSON 06 • 25 MINUTES

Handling a Customer Problem

Today I can: listen, apologize, and offer a solution..

1 Start · 2m  2 Picture Words · 5m  3 Listen · 4m  4 A/B Gaps · 4m  5 English · 3m  6 Chant · 2m  7 Role-play · 3m  8 Check · 2m

1LET’S START

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

Look at the main illustration. Describe the people, place, and action. What do you already know?

2PICTURE WORDS

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
customer
apologize
problem
replacement
refund
solution

3LISTEN & SAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

A What are we learning today?

B We’re learning about handling a customer problem.

A Can you use customer in a sentence?

B Yes. Let’s practice together.

4FILL THE GAPS & SWITCH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

PART A

PART B

5EASY ENGLISH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
Model: I can talk about customer. Can you tell me about apologize?

My sentence: ____________________________________

6CHANT TOGETHER

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
customer
apologize
problem
replacement
English practice—I can do!

7FREE ROLE-PLAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

STUDENT A

Ask three questions about handling a customer problem.

STUDENT B

Answer in full sentences and ask one follow-up question.

8QUICK CHECK

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
BUSINESS ENGLISH • LESSON 07 • 25 MINUTES

Taking Part in a Meeting

Today I can: share an opinion and respond to ideas..

1 Start · 2m  2 Picture Words · 5m  3 Listen · 4m  4 A/B Gaps · 4m  5 English · 3m  6 Chant · 2m  7 Role-play · 3m  8 Check · 2m

1LET’S START

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

Look at the main illustration. Describe the people, place, and action. What do you already know?

2PICTURE WORDS

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
agenda
point of view
support an idea
raise a concern
suggestion
action item

3LISTEN & SAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

A What are we learning today?

B We’re learning about taking part in a meeting.

A Can you use agenda in a sentence?

B Yes. Let’s practice together.

4FILL THE GAPS & SWITCH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

PART A

PART B

5EASY ENGLISH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
Model: I can talk about agenda. Can you tell me about opinion?

My sentence: ____________________________________

6CHANT TOGETHER

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
agenda
opinion
agree
disagree
English practice—I can do!

7FREE ROLE-PLAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

STUDENT A

Ask three questions about taking part in a meeting.

STUDENT B

Answer in full sentences and ask one follow-up question.

8QUICK CHECK

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
BUSINESS ENGLISH • LESSON 08 • 25 MINUTES

Presenting Data

Today I can: describe a simple chart and key change..

1 Start · 2m  2 Picture Words · 5m  3 Listen · 4m  4 A/B Gaps · 4m  5 English · 3m  6 Chant · 2m  7 Role-play · 3m  8 Check · 2m

1LET’S START

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

Look at the main illustration. Describe the people, place, and action. What do you already know?

2PICTURE WORDS

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
increase
decrease
stable
percentage
result
trend

3LISTEN & SAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

A What are we learning today?

B We’re learning about presenting data.

A Can you use increase in a sentence?

B Yes. Let’s practice together.

4FILL THE GAPS & SWITCH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

PART A

PART B

5EASY ENGLISH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
Model: I can talk about increase. Can you tell me about decrease?

My sentence: ____________________________________

6CHANT TOGETHER

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
increase
decrease
stable
percentage
English practice—I can do!

7FREE ROLE-PLAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

STUDENT A

Ask three questions about presenting data.

STUDENT B

Answer in full sentences and ask one follow-up question.

8QUICK CHECK

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
BUSINESS ENGLISH • LESSON 09 • 25 MINUTES

Job Interview Practice

Today I can: answer common interview questions confidently..

1 Start · 2m  2 Picture Words · 5m  3 Listen · 4m  4 A/B Gaps · 4m  5 English · 3m  6 Chant · 2m  7 Role-play · 3m  8 Check · 2m

1LET’S START

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

Look at the main illustration. Describe the people, place, and action. What do you already know?

2PICTURE WORDS

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
experience
strength
achievement
challenge
skill
career objective

3LISTEN & SAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

A What are we learning today?

B We’re learning about job interview practice.

A Can you use experience in a sentence?

B Yes. Let’s practice together.

4FILL THE GAPS & SWITCH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

PART A

PART B

5EASY ENGLISH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
Model: I can talk about experience. Can you tell me about strength?

My sentence: ____________________________________

6CHANT TOGETHER

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
experience
strength
achievement
challenge
English practice—I can do!

7FREE ROLE-PLAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

STUDENT A

Ask three questions about job interview practice.

STUDENT B

Answer in full sentences and ask one follow-up question.

8QUICK CHECK

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
BUSINESS ENGLISH • LESSON 10 • 25 MINUTES

Business English Review

Today I can: combine email, meeting, and presentation skills..

1 Start · 2m  2 Picture Words · 5m  3 Listen · 4m  4 A/B Gaps · 4m  5 English · 3m  6 Chant · 2m  7 Role-play · 3m  8 Check · 2m

1LET’S START

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

Look at the main illustration. Describe the people, place, and action. What do you already know?

2PICTURE WORDS

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
introduce
meeting outline
update
ask for details
deliver a presentation
recap

3LISTEN & SAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

A What are we learning today?

B We’re learning about business english review.

A Can you use introduce in a sentence?

B Yes. Let’s practice together.

4FILL THE GAPS & SWITCH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

PART A

PART B

5EASY ENGLISH

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
Model: I can talk about introduce. Can you tell me about schedule?

My sentence: ____________________________________

6CHANT TOGETHER

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.
introduce
schedule
update
clarify
English practice—I can do!

7FREE ROLE-PLAY

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.

STUDENT A

Ask three questions about business english review.

STUDENT B

Answer in full sentences and ask one follow-up question.

8QUICK CHECK

STUDENT INSTRUCTION Follow the activity and speak every answer aloud.